FREQUENTLY ASKED QUESTIONS

Voice over Internet Protocol (VoIP), also known as IP telephony or internet telephony, is a technology developed to facilitate the conversion of voice into digital signal for transmission over the internet vs the traditional Public Switched Telephone Networks (PSTN). It can be used for making or receiving calls from Mobile Phones, Computers, and IP Phones .

VoIP entails using packet-switched protocols, converting analog voice signals into data packets that are transmitted over an internet network using Session Initiation Protocol (SIP). The data packets are again converted to analog voice signals before they reach the receiver when, you make a call.

Hosted VoIP refers to VoIP services wherein the hardware is installed at an off-site location by the service provider. It is a beneficial option for organizations which would like to outsource the VoiP infrastructure and its maintenance to a third-party service provider, while using the services in their offices.

Calls made over VoIP are highly secure as they are encrypted, thus preventing all possibilities of data interception. VoIP is a great option for people looking to secure their organization’s communications.

A VoIP solution allows users to make calls while accessing a number of other software programs like email, e-fax, and remote conferencing. An internet connection is all that is needed to access phone calls from anywhere in the world. Businesses can also decrease costs by opting for VoIP instead of PSTN(Public Switched Telephone Network) as long distance calls on VoIP are cheaper, along with increased productivity and flexibility by multitasking.

The call quality on VoIP depends upon your internet connection and the network of your Internet Service Provider. It also depends on the service level chosen, the destination of the call, and the available bandwidth. Superior Quality of Service (QoS) plays an important role in ensuring minimal call drops, delay and packet loss. All of these factors help improve the quality of VoIP calls.

BridgeVoice Pluto is an automated platform that provides international voice termination services to telecom companies and service providers. We offer premier trading, routing and settlement to carriers, retailers and aggregators, and provide direct access to a comprehensive operator inventory. Our platform also provides virtual numbers or DID numbers for inbound calling.

Yes, BridgeVoice is a global leader in offering wholesale and retail Voice termination services to Carriers, MNOs, MVNOs, Tier 1 Carriers, Calling Card Companies, Enterprise Customers and Communication Service Providers alike.

Inbound VoIP takes incoming calls and routes them to their destination or extension numbers. It is also known as DID or Direct Inward Dialing. Every setup that will accept incoming calls will have at least one incoming route. In enterprise or large organizations, individuals may get their own DID numbers.

The BridgeVoice Pluto DID and Inbound VoIP service can help you cut costs and easily get in touch with your colleagues and clients in different countries around the world. Besides facilitating communication, our service will help you build, customize, launch and manage comprehensive VoIP solutions with ease. We also offer a number of essential Cloud IP-PBX features including voicemail, conference calling, automated greetings and call logs that reduce your investment costs for additional equipment. You can get customized numbers for your office and expect superior call quality.

Our DID service does not require any specialized equipment to operate. A mobile phone with an active internet connection is all that you need. Users are simply required to install our dedicated mobile application on their mobile phones and map their Mobile Number to the DID number to begin using the service.

A basic DID service can be activated within 48 hours of account creation by our team. If a special number or locality is required, then it can take longer.

BridgeVoice Pluto DID Service is seamlessly connected to multiple access number providers to increase the inventory of local numbers from different countries. This helps you select customized DID numbers from any country, making it easier to reach local businesses.